E-gents · Security operations

See how your SOC really performs, and what to fix first

The Micro-Vigilant SecOps Agent turns Microsoft Defender XDR and Micro-Vigilant data into plain-language answers about incident health, analyst workload and detection quality, with recommendations your SOC managers can act on.

Microsoft Defender XDRMicrosoft Security CopilotBuilt on Micro-Vigilant
Why it matters

Alert dashboards do not show how your SOC is doing

Microsoft Defender XDR shows what is happening. It is harder to see how well your team keeps up: which incidents are aging, who is overloaded and which detections only add noise.

Queues keep growing

Alert and incident volumes rise faster than teams can review them.

Old incidents go quiet

Unresolved, aging and stale cases drop out of sight, often because nobody owns them.

Workload is uneven

A few analysts carry most of the queue while response times stretch for everyone.

Noise wears teams down

Recurring false positives and noisy detections add to analyst fatigue.

Inside the agent

Ask a question, get an answer you can act on

Real answers from the agent to questions SOC managers ask every week. Names and emails are hidden.

Micro-Vigilant SecOps Agent showing analyst workload, MTTR and unassigned open incidents
MTTR by analystLast 30 days
Workload

Who carries the load, and how fast it closes

The agent breaks down incident ownership by analyst with mean time to resolution (MTTR), and lists the open incidents nobody has picked up yet.

  • Assigned incidents and average MTTR per analyst
  • Unassigned open incidents, with title and creation time
  • Any table exported to Excel in one click
Micro-Vigilant SecOps Agent recommending incident assignments based on workload and MTTR
Queue redistributedFastest analyst, lowest load
Recommendations

Who should take the next incident

Ask for assignment recommendations and the agent weighs current workload against recent performance, explains its reasoning and proposes how to distribute the queue.

  • Recommendations backed by MTTR and workload
  • A suggested owner for every unassigned incident
  • Follow-up questions to dig deeper
How it works

From Defender XDR signals to operational intelligence

The agent reads Micro-Vigilant incident information, actions and notification policies, together with Microsoft Defender incident reports. It answers in the chat with insights, recommendations and reports.

Micro-Vigilant SecOps Agent reasoning over open incidents in Microsoft Security Copilot
Reasoned answersOpen incidents, last 30 days

Plain-language questions, reasoned answers

Pick a suggested prompt or write your own. The agent shows how it reasoned and works from your own SOC data, not generic advice.

Micro-Vigilant dashboard: incidents and alerts by severity and analyst workload
Defender XDR signalsOptimized by Micro-Vigilant

Built on Micro-Vigilant

Micro-Vigilant optimizes Microsoft Defender XDR signals and gives SOC managers and analysts visibility into day-to-day operations. The agent adds a conversational layer on top of that data.

Ask the agent

Questions your SOC can ask today

Suggested prompts from the agent itself. Use them as they are or ask in your own words.

SOC health

  • Generate a SOC operational health report for the last 24 hours
  • Show me the most critical stale incidents
  • Have we seen similar incidents before?

Workload and assignments

  • Recommend incident assignments based on analyst workload and recent performance KPIs
  • Provide a report on current workload balance for incidents
  • Break down workload by analyst and status and highlight overload risks

Trends and detections

  • Provide a report on weekly incident trends for the past month
  • Which incident types are taking longer than expected and what detections might be noisy?
  • Summarize top Defender event categories over the last 7 days and identify noise vs risk

Six areas of operational intelligence

SOC operational health

Open, unresolved, aging and stale incidents, assignment gaps and the workflow bottlenecks that slow resolution.

Analyst workload and performance

Incident ownership by analyst, team comparisons, MTTR, response indicators and capacity imbalances.

Critical and stale incidents

The oldest and most critical open cases, with likely blockers: missing owners, delayed response or incomplete investigation.

Detection quality

Recurring false positives, noisy detections and inefficient alert patterns, with tuning opportunities that reduce fatigue.

Actionable recommendations

Reassignment opportunities, workload balancing, prioritization and process improvements based on performance trends.

Signals and trends

Recurring alert categories, event patterns and Defender XDR trends that affect operational performance and risk.

Get started

Up and running from the Microsoft Security Store

The agent is available in the Microsoft Security Store. Setup takes four steps.

1. Find the agent

Go to the Microsoft Security Store and search for Micro-Vigilant SecOps Agent.

2. Set it up

Select Set up, grant the required permissions and sign in with an authorized user.

3. Complete configuration

Follow the guided prompts to finish the setup.

4. Chat with the agent

Open the agent, select Chat with agent and send your own prompt or a suggested one.

What you need

  • Microsoft Defender XDRThe source of your incidents and alerts
  • Micro-VigilantConnected to Microsoft Defender XDR
  • Microsoft Security CopilotAn estimated 0.2 to 0.8 SCUs per prompting session
  • Microsoft Security Store accessTo find, set up and configure the agent

Datasheet: download the PDF.

Frequently asked questions

What data does the agent use?

Micro-Vigilant incident information, actions and notification policies, together with Microsoft Defender XDR incident reports.

Where do we use it?

It is an interactive agent with a chat experience. You set it up from the Microsoft Security Store and chat with it in Microsoft Security Copilot.

How much capacity does it consume?

It depends on the number of prompts. We estimate 0.2 to 0.8 Security Compute Units (SCUs) per prompting session.

Do we need Micro-Vigilant?

Yes. The agent works with Micro-Vigilant, which optimizes Microsoft Defender XDR signals and gives SOC teams visibility into daily operations.

Who is it for?

SOC managers and analysts who need to see how operations perform over time: workload, response times, stale cases and detection quality.

Talk to our experts

See your SOC through the agent

Our security operations experts will show you the Micro-Vigilant SecOps Agent on the questions that matter to your team.

Share your contextYour Defender XDR setup, team size and priorities.

See it workingA demo on the questions your SOC managers ask.

Get startedIn English or Spanish, with our experts alongside you.

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