Technology, processes, and people for your IT strategy
Our experts run end-to-end, proactive, and reactive operations on Microsoft 365, Azure, and Synergy Advisors E-Suite, so your security and productivity tools keep working, and keep improving, long after deployment.
End-to-end operation across every scenario
Strong user authentication and protection is the foundation of every scenario we operate. Choose one to see what we run for you.
Mail that stays safe and compliant
- Strong user authentication and protection
- Compliant device access and control of application usage
- Data leakage prevention
- E-mail platform configuration
- Protection against threats, with alerting and reporting tuned to your team
Collaborate inside and outside, securely
- Strong user authentication and protection
- Access controlled by user, device, and risk
- A hardened collaboration platform
- Defense against advanced threats
- Advanced data protection, encryption and secure external collaboration
Every endpoint, governed
- Strong user authentication and protection
- Security and compliance baseline
- Control of sanctioned and unsanctioned applications
- Data protection on the endpoint
- Advanced threat protection
Know, protect and govern your data
- Automatic discovery of sensitive data
- Classify, protect, and encrypt your most sensitive files
- Data retention and deletion
- Secure external collaboration
Detect and respond, every hour of the day
- Defend the endpoint from advanced threats
- Protect your cloud, apps, and infrastructure
- Advanced monitoring, service analysis, alerts, and notifications
- 24x7x365 SOC with our MXDR service
A secure Microsoft 365 and Azure platform
- Security baseline
- Streamlined cloud infrastructure entitlement management
- Advanced cloud security controls
- Protection against cloud threats
- Advanced monitoring, service analysis, alerts, and notifications
Zero Trust access for every identity
- Strong user authentication and protection
- Advanced cloud security solutions and integration
- Protection against cloud threats
- Continuous monitoring of access risk
Options according to your needs
Start with Core and add Premium as your analytics, alerting, and data governance needs grow.
End-to-end productivity and security analytics for adoption, security, and compliance visibility.
Optimized alert management with workflow-based notifications and E-Bot.
End-to-end lifecycle management for unstructured data in use, at rest, and in motion.
Cloud (Azure IaaS / PaaS) and on-premises core infrastructure management.
Protection, detection, and response for hybrid resources.
Your platform, deployed, maintained, and stable
We manage your core infrastructure wherever it runs: the datacenters you already have, primary and backup, and your Azure IaaS and PaaS resources.
Zero Trust operation, aligned with NIST
Protection, detection, and response for hybrid resources, operated on the Microsoft security stack and aligned with the NIST Cybersecurity Framework.
Service configuration for continuous optimization
Entra ID Protection · Intune · Purview DLP and information protectionAlerts and notifications
Microsoft Defender XDROptimized response, leveraging analytics
Insider Risk Management · Communication ComplianceFrom 180 data sources to decisions
End-to-end analytics for adoption, security, and compliance visibility, with less noise and faster answers.
Microsoft 365, Office 365, Entra, Defender, Purview, Windows, Azure, perimeter protection, vulnerability management, and more.
Microsoft 365AzurePerimeterVulnerability mgmtLogs consolidated and correlated into one model.
LogsEventsActivityRedundant and overhead data removed before it reaches you.
DeduplicatedEnrichedUser and admin activity, plus configuration recommendations, with alerts and notifications.
Power BIAlertsRecommendationsA centralized alerts service
- Consolidated alerts collector
- End-to-end Microsoft 365 alert management
- Extended incident and case management
Workflow-based notifications
- By e-mail
- By E-Bot, in Microsoft Teams
- Through other channels your teams already use
Analytics, alerts, and notifications are delivered with Synergy Advisors E-Suite.
Unstructured data, governed end to end
Lifecycle management for data in use, in motion, and at rest, B2B ready and focused on compliance.
Enhanced data inspection and user visibility, with end-to-end analytics.
Secure collaboration with internal and external audiences, based on robust workflows.
A centralized policy for data repositories, on-premises and in the cloud.
A continuous cycle of operation and improvement
Three phases, six recurring activities: we discover and identify, evaluate and analyze, then manage and monitor continuously.
Security events, inside Microsoft Teams
We complement the managed experience with the E-Visor Teams App. Events collected by the Microsoft Defender platforms are centralized in one dashboard, with the users and machines involved.
- Workload analysisDevices, security, and identity signals to stop malware, viruses, and phishing threats to hardware and software
- Alerts and notificationsFor the people involved, at the right moment
- Three views and custom actionsEnd user, manager, and IT admin; isolate a device, run a scan, restrict app execution, and more
What your organization gains
Lower IT time and cost
We take on day-to-day operations so your team can focus on what moves the business.
Faster response to threats
Detection, alerting, and response that do not wait for business hours.
Better incident management
Clear ownership, tracking, and reporting for every incident.
Simplified, automated management
Workflows and E-Suite automation remove repetitive work.
Decisions backed by data
Analytics and Power BI reporting to optimize processes.
Everyone part of security
Users, managers, and IT each get the right information and actions.
Frequently asked questions
What do Managed Services include?
End-to-end, proactive and reactive operation of Microsoft 365, Azure, and Synergy Advisors E-Suite across seven scenarios: secure e-mail, secure collaboration, device protection, information protection, threat protection, platform protection, and secure access.
What is the difference between Core and Premium?
Core covers core infrastructure (Azure and on-premises) and security and compliance operations aligned with Zero Trust and the NIST Cybersecurity Framework. Premium adds analytics, alerts and notifications, and advanced data governance powered by Synergy Advisors E-Suite.
How do you work with our team?
In a continuous cycle: we discover and identify, evaluate and analyze, then manage and monitor continuously. Activities include service operations, best-practice configuration, platform optimization and modernization, and status reports daily, bi-weekly, monthly, or on demand.
How are incidents handled?
Through incident management by e-mail and phone, with alerting and monitoring. With the E-Visor Teams App, end users, managers, and IT admins see the incidents that concern them and can take custom actions in Microsoft Teams.
Do you offer a 24×7 SOC?
Yes. Our MXDR service, a verified MXDR solution in the Microsoft Intelligent Security Association (MISA), provides 24x7x365 monitoring, hunting and response on Microsoft Defender XDR and Microsoft Sentinel.
Where do you operate?
Across the Americas and Europe, in English and Spanish, including the United States, Puerto Rico, the Dominican Republic, Mexico, Costa Rica, Nicaragua, Colombia, Venezuela, Ecuador, Peru, Bolivia, Chile, Argentina, Paraguay, Uruguay, the United Kingdom, and Spain.
Can we start with a single scenario?
Yes. Our experts help you choose the scenarios and plan that fit your environment, and you can extend the scope over time.
Let our experts run it with you
Tell us which scenarios you need. A managed services specialist will propose the plan that fits your environment.
Share your contextYour environment, scenarios, and service expectations.
See it workingA demo on the scenarios that matter to your team.
Get startedIn English or Spanish, with our experts alongside you.